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Available 24/7 Based in Laguna Hills, CA

Water Damage Restoration in Laguna Hills, Orange County, and Surrounding Areas

PCH Restoration Team is a licensed contractor and IICRC Certified Firm based in Laguna Hills. We answer 24/7 for burst pipes, slab leaks, roof leaks and mold, then handle extraction, structural drying, mold remediation and licensed reconstruction as one local team, with the documentation your insurance claim needs.

  • Licensed & Insured — CSLB #935386
  • IICRC Certified Firm
  • Serving Orange County Since 2009
Customer reviews

What Our Customers Say

5.0 on Google — read all reviews
★★★★★

“I was blown away by how quickly Jarrod and Luis showed up in 2 trucks, lifted the carpets, tested the drywall for damage and brought in their heavy duty fans and heaters.”

Sheila C. · Google review
★★★★★

“They keep me informed throughout the entire job, are dependable about showing up when they say they will, and their work is consistently thorough and professional.”

Tracey · Property manager · Google review
★★★★★

“Jarrod and his team at PCH Restoration did an excellent job fixing the ceiling in my house where I had a major leak. They helped turn an extremely stressful situation into something manageable and affordable.”

Andrea O. · Google review
★★★★★

“He came in and very effectively cleaned up the mess, removed all the furnishings, dried the whole first floor, performed water and mold remediation and then … he reconstructed the walls, trim, fireplace, and ripped out and replaced the floor.”

Jennifer V. · Google review
★★★★★

“When it's an angry homeowner who wants their home fixed quickly, a fast-responding contractor makes all the difference in the world. Their quality of work was also very good.”

Kevin W. · Property manager · Google review
★★★★★

“The crew came and was aware and ready for the tasks that needed to be performed. … The patch repairs in our drywall are basically unnoticeable.”

Vince M. · Google review
The PCH difference

Why Choose PCH Restoration Team?

One local, licensed team for water damage, mold and the rebuild that follows. Verify license #935386 at cslb.ca.gov.

One team from start to finish icon

The team you call is the team that does the work

Emergency mitigation and reconstruction from one contractor — no handoff to a second company after the dry-out.

Mitigation + Rebuild
Licensed contractor badge icon

Licensed, insured and IICRC certified

A licensed California general contractor and an IICRC Certified Firm, so one team can take the project from dry-out to finished repairs.

CSLB #935386 · IICRC Certified Firm
HOA and condo building icon

HOA & property-management experience

Shared-wall and multi-unit losses, separate common-area and unit scopes, and board-ready documentation.

HOA · Condo · Property Managers
Documented and verified checklist icon

Documented drying

Moisture readings and photos are recorded throughout drying, and equipment comes out when the readings reach the drying goal.

Readings · Photos · Scope
Independent mold testing icon

Independent mold clearance available

Third-party post-remediation verification can be coordinated when requested or required by the project scope.

Third-Party Verification
Local since 2009 badge icon

Local and accountable

Based in Laguna Hills and built on referrals from homeowners, HOA boards and property managers.

Serving Orange County Since 2009
Our services

Water Damage & Mold Remediation Services

From the first emergency call to the final coat of paint.

PCH Restoration Team technicians in protective suits working behind plastic containment sheeting during mold remediationPrimary

Mold Remediation

Containment, HEPA-filtered removal and moisture-source correction. Independent third-party clearance testing available.

Mold remediation in Laguna Hills
New folding glass door installed in a reframed opening wrapped in weather barrier during reconstructionPrimary

Reconstruction & Build-Back

Drywall, texture, paint, flooring and cabinetry, including build-back-only projects.

Reconstruction & build-back
Air movers and a dehumidifier drying exposed wall sheathing and subfloor during structural drying

Structural Drying

Commercial dehumidification with moisture readings recorded until the drying goal is met.

Structural drying

Not sure which service you need?

Describe what happened and we’ll recommend only the work it needs.

Call 949-617-1111
24/7 emergency response

Water Emergency? What to Do Right Now

Safety first: if you smell gas, see sparking or a ceiling is sagging, get everyone out and call 911 (and your gas or power company), then call us from a safe place. Our line is answered 24 hours a day, including holidays. The nearest available crew is routed to you, and we start documenting the loss for your insurance claim from the first visit.

Live dispatch • Right now
949-617-1111
Available 24/7 • Live answer
PCH Restoration Team technicians carrying an air mover and HEPA air scrubber up a driveway, response van parked behind them

While you wait — five things to do right now

  1. Cut the water source. Use the fixture’s shutoff valve or your home’s main shutoff. Can’t find it? We’ll walk you through it on the phone.
  2. Kill the power to affected areas. If water has reached outlets or appliances, switch off the breaker — but never stand in water to do it.
  3. Move what you can, safely. Move electronics, documents and pets to a dry room. Leave anything heavy to us.
  4. Take photos before you clean. Wide shots first, then close-ups of the damage and any obvious source.
  5. Call PCH, then your insurer. We can start mitigation and photo-document the loss. Check your policy for its notice requirements.
Our process

Our Restoration Process

We follow the IICRC S500 standard for professional water damage restoration, so you know what happens next and why.

  1. Call & Dispatch

    A local team member answers, gauges urgency and routes the nearest available crew.

    First contact
  2. On-Site Assessment

    We locate the source, stop the spread and map moisture with professional meters.

    On arrival
  3. Extraction & Stabilization

    Standing water is extracted and unsalvageable materials are removed.

    Right away
  4. Monitored Drying

    Dehumidifiers and air movers run while moisture readings are taken and recorded.

    Until the drying goal is met
  5. Claim Documentation

    Photos, moisture records and a clear scope of work, organized for your adjuster.

    Throughout
  6. Licensed Rebuild

    Drywall, texture, paint, flooring and cabinetry — until your property is restored to its pre-loss condition.

    Final phase
Free estimate

Request a Free Estimate or Inspection

Suspect a hidden leak, noticing a musty smell, or planning repairs after water damage? Tell us what’s going on and we’ll contact you to schedule an assessment.

Prefer email? Info@pchrestorationteam.com

Fields marked * are required. We use your details only to respond to this request — see our Privacy Policy. For an active leak or flooding, call 949-617-1111 instead.

Insurance & claims

Working With Your Insurance

We document the loss the way adjusters need it — photos, moisture readings, drying records and a clear scope of work — and coordinate with your adjuster. Coverage depends on your policy and your carrier’s determination; we’ll explain what we find honestly and only recommend the work the property needs.

  • Industry-standard estimatingScopes built in the estimating format carriers review.
  • Photo documentationWide, medium and close-up photos of damaged areas before anything is moved.
  • Adjuster coordinationOne point of contact for you and your adjuster.
Service areas

Serving Orange County and Surrounding Areas

We are based in Laguna Hills. The communities below are within approximately 12 miles of our location (San Clemente about 16), and we serve the rest of Orange County and surrounding areas too.

Not sure you’re in our area?

Call and we’ll tell you honestly whether we can help quickly.

Call 949-617-1111 — 24/7

Laguna Hills & Saddleback Valley Based here

Laguna HillsNellie Gail RanchMoulton RanchLaguna WoodsAliso ViejoLake ForestFoothill RanchPortola HillsMission Viejo

Irvine

IrvineWoodbridgeNorthwoodTurtle RockUniversity ParkWestparkQuail HillPortola Springs

Coast

Laguna NiguelDana PointMonarch BeachCapistrano BeachNewport BeachNewport CoastCorona del Mar

Central & South County

TustinNorth TustinSanta AnaSan Juan CapistranoRancho Santa MargaritaLadera RanchCoto de CazaLas FloresTrabuco CanyonSan Clemente
Two PCH Restoration Team vans parked in a lot near the ocean
About PCH Restoration Team

Family-Run, Based in Laguna Hills

President Jarrod Kasser learned the trades alongside his father and worked his way from framing to superintendent roles before building PCH. He entered water damage restoration in 2004, has been licensed since 2009, and holds IICRC credentials in Water Damage Restoration and Applied Microbial Remediation. PCH has grown through referrals from homeowners, HOA boards and property managers.

See our before & after project photos.

CSLB License #935386Verify at cslb.ca.gov
IICRC Certified FirmInstitute of Inspection, Cleaning and Restoration Certification
Licensed & InsuredCalifornia general contractor, mitigation + rebuild
Serving Orange County Since 2009Meet Jarrod Kasser and our team
FAQ

Frequently Asked Questions

Pick a topic, or call 949-617-1111 24/7. More answers on water damage and mold questions.

How fast can you respond to a water damage emergency in Laguna Hills?

We offer 24/7 emergency response across Laguna Hills, Orange County and surrounding areas, including nights, weekends and holidays. Because we are based locally, the nearest available crew is routed to you, and we start extraction and drying setup on the first visit. Call 949-617-1111 and a local team member will answer.

Do you handle both the water cleanup and the repairs afterward?

Yes. PCH Restoration Team is a licensed California general contractor, so the team that extracts the water and dries the structure also rebuilds it: drywall, paint, flooring, baseboards and finish work. You keep one point of contact and one scope from the emergency call to the final walkthrough.

Will my homeowner's insurance cover the water damage?

Coverage depends on your policy and your carrier's determination. We can't promise what an insurer will approve, but we document the loss with photos, moisture readings, drying records and a clear scope of work so the claim can be evaluated on clear information.

How much does water damage restoration cost in Orange County?

Cost depends on how much water was involved, how long it sat, which materials were affected and whether mold has developed. We assess on-site, map the moisture, and give you a clear written scope before work begins, so you know what is being removed, what is being dried and why.

How do I know if I have mold after a leak?

Mold can begin growing on damp materials within 24 to 48 hours. Warning signs include musty odors, discoloration and recent water damage that wasn't professionally dried. We perform moisture mapping and mold assessments, and independent third-party lab testing can be coordinated when it is needed.

Do you work with HOAs and property managers?

Yes. HOA and property-management work is a large part of our business. We handle shared-wall and multi-unit losses, separate common-area and unit scopes, and the photos, moisture readings and per-unit documentation boards and managers need to make decisions and keep owners informed.

What areas do you serve?

PCH Restoration Team is based in Laguna Hills, California and serves Orange County and surrounding areas. Communities within approximately 12 miles of our Laguna Hills location include Laguna Woods, Lake Forest, Aliso Viejo, Mission Viejo, Irvine, Laguna Niguel, Rancho Santa Margarita, Tustin, San Juan Capistrano, Newport Beach, Dana Point and Santa Ana. San Clemente is about 16 miles away, and we serve it too. Not sure? Call 949-617-1111.

Are you licensed?

Yes. PCH Restoration Team operates under PCH Construction Services Inc., California contractor license CSLB #935386, and is an IICRC Certified Firm. You can verify the license at cslb.ca.gov. Because we hold a general contractor license, we can carry a project from emergency mitigation through licensed reconstruction.

What should I do right now while I wait for your crew?

If you smell gas, see sparking or a ceiling is sagging, get everyone out and call 911 first. If it is safe, stop the water at its source using the fixture shutoff or your main water valve. Keep people and pets out of affected rooms, move valuables out of the water's path, and take photos for your records. Avoid lifting soaked carpet or opening walls yourself.

Is the water in my home dangerous?

It can be. Clean supply-line water is the least hazardous, but water from drains, sewage backups, or water that has sat for days can carry bacteria and needs protective handling. Tell us what happened when you call and we will walk you through immediate precautions.

How long does the drying process take?

Most structural drying takes roughly three to five days, depending on the materials, how long the water sat and conditions in the property. We monitor moisture readings and remove equipment when the readings show the structure has reached its drying goal.

Do you handle fire damage?

Yes. We handle fire-related restoration work, including cleanup of the water used to put out a fire, removal of fire-damaged materials, and licensed reconstruction of the affected areas. Call 949-617-1111 to talk through your loss and the next steps for your property.

Last updated: October 2026

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