Burst pipe, slab leak, or flooded business in Laguna Hills today? Our family-run, licensed crews respond 24/7 across Orange County — drying homes, condos, HOA and commercial properties fast, and documenting everything your insurance claim needs.
Homeowners, HOA boards, and property managers across Laguna Hills call PCH for licensed water damage restoration, structural drying, and independently verified mold remediation.
We're a licensed California general contractor — not just a cleanup crew. That license is what legally lets one team take your property from emergency dry-out through finished reconstruction: drywall, paint, flooring, cabinetry.
A decade of shared-wall drying, multi-unit losses, and common-area versus unit-interior scopes across Orange County associations — with board-ready reports and per-unit documentation that keeps every policy's scope clean.
Daily moisture readings and drying logs on every structural dry-out — proof for you, your adjuster, and your HOA. And every mold job is cleared by an independent third-party lab, never self-certified.
A licensed and insured local team working to IICRC S500 standards answers 24/7 — the nearest available crew is routed fast across all neighborhoods.
A family-run, licensed California general contractor — CSLB #935386 — serving Orange County homes, condos, and commercial properties since 2009.
Jarrod Kasser started in this market 17 years ago and built PCH on referrals — HOA work, remodels, and high-end coastal projects across Orange County.
Daily moisture readings and drying logs on every structural dry-out. Equipment comes out when the meters say dry — proof for you, your adjuster, and your board.
Mold jobs on our watch are cleared by an independent third-party lab, never self-certified — written clearance your HOA, escrow timeline, or insurance file can rely on.
We're a licensed general contractor, not just a cleanup crew — the license that legally takes your project from demolition through finished reconstruction. Verify it anytime at cslb.ca.gov.
A decade of dedicated association work — roof leak responses, shared-wall drying, multi-unit scopes, board-ready reports, and licensed build-back contracts property managers rely on.
Emergency dry-out, mold remediation, and build-back under one roof. No handoffs, no waiting weeks for a second contractor — one point of contact from first call to final walkthrough.
From the first emergency call to the final coat of paint, one licensed team handles every phase — extraction, drying, mold work, and the rebuild. No handoffs between companies.
PrimaryComplete restoration from inspection to rebuild — extraction, monitored structural drying, moisture verification, and licensed repairs, handled by one team start to finish.
PrimaryContainment-first mold removal with independent third-party clearance testing — a lab's documented proof your property is clean, not just our word.
24/724/7 rapid response for burst pipes, slab leaks, appliance failures, and flooding — we extract standing water, stop the spread, and stabilize your property immediately.
PrimaryLicensed general contractor repairs after water or mold damage — from drywall patches to full rebuilds, including build-back-only projects after another company's mitigation.
Moisture mapping and mold assessment for musty odors, past leaks, real estate transactions, and HOA units — with independent lab sampling when it adds value.
Commercial dehumidification with daily documented moisture readings — equipment comes out when the meters say dry, not when the calendar does.
Interior restoration after roof leaks and wind-driven rain — leak tracing, drying, mold prevention, and ceiling rebuild. A specialty for HOA and coastal properties.
Coordinated response for HOAs, property managers, offices, and commercial buildings — including multi-unit losses with clear per-unit scopes.
Restoration for homes, condos, and townhomes with the care of a family-run local business and a single point of contact throughout.
Describe what happened and we'll tell you what it needs — straight answers, even when the answer is "you don't need us."
National franchises route your emergency through a call center to whoever holds the territory. When you call PCH, a real local team answers 24/7 — and the crew that dries your home is part of the same company that rebuilds it.
Every loss is photographed, moisture-mapped, and logged daily — a clear scope of work built within industry-standard estimating, organized for your insurance claim whether or not you decide to file.
Jarrod Kasser started in this market seventeen years ago and built PCH on referrals — HOA boards who call back, families who pass the number along. That only works if every job ends well.
Our Laguna Hills dispatch line is answered by real people, 24 hours a day, every day of the year — including holidays and during the coastal storms when Orange County needs us most. The nearest available crew is routed straight to you, and we help document your insurance claim from the first hour.
Suspect a hidden leak, noticing a musty smell, or planning around old water damage? We'll come out, map the moisture with professional meters, and give you straight answers — no obligation, even when the answer is "you don't need us."
From slab-on-grade tract homes in the Laguna Hills ranch tracts to custom coastal properties — we treat every home with the same care we'd want in our own.
HOA buildings, offices, and commercial property across Orange County — with the multi-unit coordination, per-unit scopes, and board-ready documentation associations run on. Priority response, 24/7.
Every PCH job follows the same documented IICRC S500-aligned process — so you always know what's happening next and why.
A real local person answers, gauges urgency, and routes the nearest available crew.
First contactWe locate the source, stop the spread, and map moisture with professional meters.
On arrivalStanding water extracted, unsalvageable materials removed, your property stabilized.
Right awayCommercial dehumidifiers and air movers, with daily documented moisture readings.
Until meters say dryPhotos, drying logs, and a clear scope of work — organized for your adjuster.
ThroughoutDrywall, texture, paint, flooring, cabinetry — until it looks like it never happened.
Final phaseEvery step is documented in writing and photographed for your file — daily moisture readings, drying logs, and a clear scope of work. Your adjuster gets the same documentation we build on-site, and you get written proof your structure was dry before anything got sealed.
This housing stock fails in predictable ways. Knowing them is the difference between a company that serves your city and a company that knows it.
Nearly all Orange County housing is built slab-on-grade, and large tracts of Irvine, Laguna Hills, Mission Viejo, and Lake Forest went up in the 1960s–80s with copper water lines that are now 40–60 years old. Warm floor spots, unexplained water bills, and cupping floors are some of the most common calls we get. We trace the moisture, dry the structure, restore the flooring and walls, and coordinate with your plumber on the repair-reroute-repipe decision.
Coastal storms drive rain into roof edges, flashing, and stucco — and in HOA buildings, the leak often starts in common-area roofing while the damage lands inside someone's unit. We handle the interior side end to end and coordinate with your roofer or the association's, so the exterior fix and interior restoration happen in the right order.
A fan and a weekend are not structural drying. Moisture trapped in wall cavities, under flooring, and behind cabinets keeps feeding mold long after surfaces feel dry. If a musty odor showed up weeks after a leak was "handled," you likely have hidden moisture — we find it with meters and moisture mapping, not guesswork.
Water doesn't respect unit boundaries. When a supply line fails upstairs or a common-area pipe lets go, the loss spans units, the HOA, and multiple insurance policies. We've spent a decade drying and rebuilding multi-unit losses across Orange County — with per-unit documentation that keeps every policy's scope clean.
Mold is the most common job we do — and the most commonly done wrong in this industry. California has no state mold remediation license, which means anyone can sell "mold removal." Here's how we do it instead: containment and negative air before anything is disturbed, removal under HEPA filtration, correction of the moisture source — and then clearance testing by an independent third-party lab, never by us. A company that tests its own remediation is grading its own homework.
A water loss is stressful enough without decoding your policy alone. We document every loss the way adjusters need it — photos, moisture readings, drying logs, and a clear scope of work — and coordinate with your adjuster from the first hour to the final walkthrough.
You have choices when your property floods. Here's how a licensed local general contractor compares with the typical alternatives on the factors that actually matter mid-emergency.
| Decision factors Questions worth asking | Hometown choice PCH Restoration TeamLicensed local GC | 02Typical National FranchiseTerritory-based | 03Typical Independent Mitigation Co.Cleanup only | 04Handyman / UnlicensedNo license |
|---|---|---|---|---|
| Availability & dispatch | 24/7 live dispatch — nearest crew routed | Call-center routing | Varies | Business hours |
| Who rebuilds after the dry-out? | Same team — licensed GC, CSLB #935386 | Often subcontracted | Hands you off to a contractor | Not licensed for it |
| Drying verification | Daily documented drying logs | Varies | Varies | Rarely |
| Mold clearance testing | Independent third-party lab, always | Varies | Sometimes self-tested | Not offered |
| Insurance claim support | Full documentation & adjuster coordination | Yes | Varies | No |
| HOA & condo experience | 10+ years, board-ready scopes | Varies by location | Varies | Not listed |
| Ownership & accountability | Family-run, owner-licensed, local since 2009 | Franchise territory | Varies | Unverified |
We know how Orange County properties are built — and how water finds its way into them. Slab-on-grade tract homes in the older Laguna Hills and Saddleback Valley tracts. Almost entirely HOA-governed condo communities in Aliso Viejo. Salt-air roof exposure along the Laguna and Newport coast. Older stock and mixed-use blocks inland through Tustin and Santa Ana. It's the difference between a company that serves your city and a company that knows it.
Burst pipe, flood, or mold — day or night — a licensed local crew is already nearby.
Call 949-617-1111 — 24/7After 17 years in Orange County homes and HOA buildings, we know which failures we see most — and how to prevent the next one.
Orange County tract homes from the 1960s–80s sit slab-on-grade with original copper supply lines. Aging copper pinholes from the inside — warm floor spots, unexplained water bills, and cupping floors are the classic signs.
Tank water heaters and rubber washing-machine supply hoses rarely announce failure. When they let go, dozens of gallons can spread across floors and into walls before anyone notices.
Coastal storms push rain into roof edges, flashing, and stucco — and salt air ages roofing faster near the water. The stain often shows up rooms away from where the water actually got in.
In condo and HOA buildings, a single supply-line failure can span multiple units, the association, and several insurance policies — as much a documentation problem as a drying one.
Slow leaks under sinks, behind showers, and inside walls feed mold within 24–48 hours. A musty smell weeks after a leak was "handled" usually means hidden moisture — and every mold job should end with independent third-party testing.
Attic and closet air handlers overflow when condensate lines clog through the warm months — and the first sign is usually a ceiling stain directly below the unit.
Jarrod Kasser grew up on job sites, learning the trades alongside his father from an early age. After years in commercial construction and high-end coastal remodeling, he earned his California contractor license and returned to the work he cares most about: emergency restoration.
Since 2009, he's built PCH on referrals: HOA boards who call back, families who pass his number along, property managers who know the work gets done right. PCH Restoration Team operates under PCH Construction Services Inc., a licensed and insured California general contractor — CSLB #935386.
Today PCH is still family-run and still local. Jarrod coaches youth baseball and serves on the Board of Directors for Lake Forest Little League. When you call PCH, you're calling neighbors — not a national call center, and not a franchise territory.
Pick a topic — or call 949-617-1111 and ask a real person, 24/7. Deep policy and licensing questions live on the full FAQ page.
We offer 24/7 emergency response across Laguna Hills and Orange County, including nights, weekends, and holidays. Because we're based locally with equipped response vans, we can typically be on-site fast — the nearest available crew is routed straight to you. Call 949-617-1111 and we'll dispatch immediately.
Yes — and this is what makes us different from most restoration companies. PCH Restoration Team is a licensed California general contractor (CSLB #935386), so the same team that extracts the water and dries your structure also rebuilds it: drywall, paint, flooring, baseboards, and finish work. You get one point of contact from emergency call to final walkthrough.
Coverage depends on your policy and the cause of the loss — sudden and accidental damage (like a burst pipe) is commonly covered, while long-term slow leaks may not be. We can't guarantee what your insurer will approve, but we document everything the right way: photos, moisture readings, drying logs, and a clear scope of work that gives your claim its best footing. For the full picture — including slab leaks, flood versus water damage, and sewage backups — see our FAQ page.
Cost depends on how much water was involved, how long it sat, what materials were affected, and whether mold has developed. A small contained leak is a very different project than a slab leak that soaked flooring across multiple rooms. We assess on-site and give you a clear scope before work begins — and when insurance is involved, we work within industry-standard estimating so pricing aligns with what carriers expect.
Mold can begin growing on damp materials within 24–48 hours. Warning signs include musty odors, discoloration on walls or baseboards, and recent water damage that wasn't professionally dried. We perform moisture mapping and mold assessments, and we coordinate independent third-party lab testing so results are verified — not just our word.
Extensively — HOA water damage work has been a core of our business for over a decade. We understand shared-wall responsibilities, common-area versus unit-interior scopes, board approvals, and the documentation associations need. We've handled roof leak responses, multi-unit drying, and build-back contracts for associations across Orange County. (Wondering who pays, you or the HOA? See our FAQ page.)
We cover Orange County from our Laguna Hills yard. Within about a 20 km drive that is Laguna Hills, Laguna Woods, Lake Forest, Aliso Viejo, Mission Viejo, Irvine, Laguna Beach, Laguna Niguel, Rancho Santa Margarita, Tustin, San Juan Capistrano, Costa Mesa, Newport Beach, Dana Point, and Santa Ana — along with Newport Coast, Corona del Mar, Foothill Ranch, Portola Hills, Ladera Ranch, Coto de Caza, Las Flores, Trabuco Canyon, North Tustin, and Capistrano Beach. San Clemente sits a little beyond that and we still run it. If you’re nearby and not sure whether you’re in our area, call 949-617-1111 — if we can’t help quickly, we’ll tell you honestly.
Yes. PCH Restoration Team operates under PCH Construction Services Inc., a licensed California contractor — CSLB license #935386. You can verify our license anytime through the California Contractors State License Board at cslb.ca.gov.
If it's safe, stop the water at its source — the fixture shutoff or your main water valve. Keep people and pets out of affected rooms, move valuables out of the water's path, and don't run fans into areas you suspect may have mold. Take a few photos for your records. Avoid lifting soaked carpet or opening walls yourself; that can spread damage and complicate your claim.
Yes. We use moisture meters and systematic moisture mapping to trace water back to its source — slab leaks, pipe failures inside walls, roof penetrations, window and stucco intrusions, and shower pan failures are all common in Orange County homes. Finding the true source first matters, because drying a symptom without fixing the cause means the damage comes back.
It can be. Clean supply-line water is the least hazardous, but water from drains, sewage backups, or water that has sat for days can carry bacteria and contaminants that require protective handling and disinfection. Age of the water matters too — even clean water becomes a mold risk within a day or two. Tell us what happened when you call and we'll walk you through immediate precautions. (What Category 1, 2, and 3 water mean: see our FAQ page.)
Yes — roof leak water damage is one of our specialties, especially for HOA and coastal properties where wind-driven rain works into roof edges, flashing, and stucco. We handle the interior side: tracing the intrusion, drying the structure, treating any mold, and rebuilding ceilings and walls. We coordinate with roofers (or your HOA's roofer) so the exterior fix and interior restoration happen in the right order.
Most structural drying takes roughly three to five days, depending on the materials affected, how long the water sat, and conditions inside the property. We don't guess — we place professional drying equipment, monitor moisture readings daily, and only remove equipment when the numbers confirm your structure has reached its drying goal. You get the moisture logs as documentation.
Our focus is water damage, mold, leaks, and reconstruction — that's where our depth is. For fire and smoke losses, contact us and we'll point you in the right direction, and we can often help with the rebuild phase once mitigation is complete.
Because accountability is personal here. The owner's name is on the license, the crews live in the communities they serve, and our business is built on referrals — which only works if every job ends well. You won't be routed through a national call center or handed between subcontractors. You'll deal with the same local team from the first phone call to the final coat of paint.
Last updated: July 2026
